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We all feel very proud when our clients get back to us, telling us how much they love our products. Ian has met some brilliant people on his travels and he'd like to say a big thank you to every one of them.

Here are just a few of their comments which they have emailed back to us after receiving our products and services:

Hi Sue/Ian,

Everyone who has seen it is impressed so I hope it leads to some more business for Ian.

We would be happy to provide a reference if required or if anyone wishes to have a look at the workmanship, we would be glad to help.

 Kind regards,


Hi Sue,

I'm extremely happy with the shelter and so is my horse. He's taken to it like a duck to water and spends a lot of his time in it now!

The quality of Ian's workmanship is first class. I'll gladly leave you a review and highly recommend you to others.

Did Ian mention that we were looking for a quote for a hexagonal summer house?

Many thanks,


Saw your listing on ebay with "our" field shelter pictured- which reminded me to let you know that your marvellous field shelter has coped with everything the Cumbrian weather can throw at it. Other field shelters and sheds in the area have been...and the gales, but we've had no need to worry! Dry in the worst driving rain; heavy snow today, but not a snowflake inside.
Can't thank you enough.

Fiona and Becca

Lainey Larkin Loydall These shelters are fabulous quality. I can personally recommend them.

Hi Ian,
I really hope you had a safe trip back! 
Can I just say a great big thank you from the bottom of my heart for all your hard work over the last few days....battling the wind wasn't easy on your own but you never stopped ... it's very hard to find a true workman that takes pride in what he is building, and you certainly have done a fantastic job, I'm sure I'm speaking on behalf of Rachael too....the horses have been investigating all's a big hit !!! They were snoozing in it this afternoon...I will sleep happier now knowing they have a shelter from the rain.
I would whole heartedly recommend you to anyone...please feel free to pass on my number.....and should I get planning...I will be back in touch!
One very satisfied customer
Kind Regards


Hi all,
You know, it's hard to know who to trust these days and whether people will deliver what it says on the tin so I can't praise Ian and sue highly enough. They have been a pleasure to deal with from start to finish. My 12 x 12 windy fell field shelter is awesome. It's substantial and fab quality from the wood used, to coach bolts and screws. Even my chubba of a horse can enjoy rubbing his bum til his heart is content and his shelter will stand the test of time I'm sure. The site was left clear and when a 0800 arrival was advised a bang on 0800 arrival it was. Why would you want to go to a national large size company and give staff a bonus when you can get the craftsmanship and quality from a family business and support them in the process. I can't recommend highly enough or emphasise the value for money you will get from birch tree cottage. Thank you - one very very happy customer 
Many thanks
Jane Butler


A huge thank you to you and Ian for the shelter. It's been an absolute pleasure having Ian at the yard today.  Since my initial enquiry I have been nothing other than very very happy with the service received.

I can't thank you enough for a weekend delivery too and the little things like an 8am arrival was bang on 8am.

The shelter is great. Very substantial, sturdy and very well made - I think I may use it for BBQ parties and boot my horse out lol.

I would happily highly recommend your services to anybody in need of a shelter/stable either in person or feel free to use my feedback in this email as a recommendation.

I think it's fair to say most people look for the cheapest they can find. Whilst not the cheapest my gut instant was to spend a little more to have the windy fell due to its slatted sides. I must say I think what I have received is absolutely fantastic value for the money.

Indy has had a little venture inside (well his front feet made it in) so I'm sure it won't be long before I can't get him out.

With kindest regards 

Jane butler.

I couldn't be happier with my workshop. Ordered a 24 x 12 T&G with a bitumen corrugated pitched roof and the quality is brilliant. All the materials used are treated with wood preservatives and the finished product looks excellent. Constructed in the Birchtree cottage workshops then built in such a professional manner at our home by Ian and his team, who are all great guys. Everybody that has seen it has said what good value for money it is. The only problem I have now is that my wife wants to share it with me. That's not going to happen! 
Perry (Newcastleton)

Morning Sue, Just to thank you for the coal bunker,very well made, will tidy our coal storage up no end!!
Thanks again.Terry Claxton.Lincs;

Fantastic quality workmanship, our 12' x 8' far surpassed expectations. 
Will have no hesitation in recommending you to anyone looking for a timber structure. 

All the best, Andrew

Thank you for a great shed.

5star Thankyou Ian and Sue. 
From start to finish you have been a pleasure to deal with and very helpful. Ian your work has been excellent, and the finished shelter is unbelievable, we are so happy with it , and now we have some happy Shetlands too. Would recommend you always. 
Many thanks 
lan & Linda

5star Just received our wooden coal bunker from Birchtree cottage. It looks fantastic. Would recommend them completely.
Many thanks, Chris.

We had an excellent experience dealing with Ian & Sue at Birchtree Cottage.
The communication was excellent from start to finish and Ian was on site working solidly from 8am to 6pm.
Our Stable was completed in a day and the quality of the workmanship and materials is excellent.
We will not hesitate to recommend you to others.
Thanks you and  Good luck!  
Best regards

Lee Morris

My stable looks fab. Super pleased with it. Sue and Ian couldn't of been anymore helpful and thorough. Now just need to get my big scardy cat of a horse used to it!! Many thanks

Absolutely over the moon with my stable, will highly recommend to anyone, you will NOT find anyone better for quality and great custermor service. 10*+ from me. Many thanks, Adam.

Glad to hear that your products are in demand. We were so pleased with the quality of the coal bunker that we bought for my mum about eighteen months ago, that I didn't bother looking at other logstores – came straight to Birch Tree – and wasn't disappointed. It's so nice to get something that's so well made!
Best regards


Hi Sue,
Just a quick note to thank ian Very much for the stables. The quality of work is far superior to  my expectations, they really are first class and a credit to him. I would not hesitate in recommending you, and if anyone locally wanted to view them to see what they are getting then let me know.
Many thanks,


Hi there, just thought I would let you know. We have received the coal bunker and are extremely happy with it. 
Thank you so much. 
I hope you have a great Christmas 
kind regards Alex.

Dear Ian,
Thank you for the delivery of the log store and coal bunker. We are delighted with the design and quality of the construction. It is good to know there are still craftsmen out there that take pride in their work.
Kind regards
Jason Mackie.

Dear Mr Thompson,
Thank you so much for your excellent service. We are most impressed with the quality of the log store you built for us and would certainly recommend your products.
K. Carruthers.Scottish Borders,

Thanks for the coal bunker it was great, thanks for the effort of getting it to us.
Thank you,
Jenna Bishop. Scottish Highlands.
Hi Birch Tree Cottage Workshop,
Excellent quality wooden work bench, great communication.

Just to say how pleased I am with the bunker, the quality and finish is excellent. I never thought I would describe a coal bunker as being easthetically pleasing but this is really a lovely piece.
Kind regards 
Anne Cooper
Hi Ian, Assembled the wee coal bunker today and it is outstanding quality - solid, good looking and totally fit for the job. 
A big thanks Ian and Wishing you and your business good luck for the future.
Hi Ian, 
I'm highly delighted with the shed, I can't believe the quality and the build of it at that price. It's so refreshing in this day and age to find a real craftsman with pride in his work and yours certainly shows in your work. I'v had a few sheds over the years but without doubt this is the best. I'v seen from the quality of the wood to the quality hardware and every bolt, nut and screw you supplied. What I also liked was that there was three solid roof trusses which is almost unheard of in a shed this size. I found it extremely easy to erect as you had built it in sections. It took me only three and a half hours, from start to finish and that was me doing it on my own. I would certainly recommend that anyone looking for a shed should come to you first. I have already recommended you to friends and will be comming back to you when I replace my chicken coop early next year.
Many thanks, Derek
Hello, just to say thanks for delivering my medium coal bunker the other day. It is perfect for the job:Very good quality materials, robust and easy to assemble. I can thoroughly recommend it.
Many thanks. John Mannering
Dear Mr Thompson,
Many thanks for the delivery of the coal bunker and the offer of putting it together for us.
We were lucky that the weather kept fine enough for us to paint it before we put it together!
It is superb - it looks excellent in the garden and our coal man was very impressed with it. He says he has not seen anything as sturdy and well built and asked us where we purchased it. We were very happy to give your details.

With best wishes for your continued success,

Helen and David Hartley

Hi Sue and Ian
I'm delighted with the stable and tack room. Both of you have been a delight to work with – so flexible and helpful. I couldn't be happier.
Thanks and look forward to the lean-to quote.
It was lovely hearing about your daughter too.............


Dear Sue and Ian

Just to say that we are thrilled with our Small Coal Bunker. It fitted together perfectly with no problem and is an asset to our garden. Many thanks.

Wishing you both a Happy New Year,
Best wishes - Janet and Ed Read.

5starJust received our wooden coal bunker from Birchtree cottage. It looks fantastic. Would recommend them completely.
Many thanks, Chris.

Dear Ian,

Thank you so much for a great job done on our block of stables, somewhere to store hay and keep our tack dry is something we have waited for, for a long time.
Your commitment and workmanship are second to none.
Thank you Birch Tree Cottage Workshop we will be back next year for more.

Best regards
Tina and John

We had an excellent experience dealing with Ian & Sue at Birchtree Cottage.
The communication was excellent from start to finish and Ian was on site working solidly from 8am to 6pm.
Our Stable was completed in a day and the quality of the workmanship and materials is excellent.
We will not hesitate to recommend you to others.
Thanks you and  Good luck!  
Best regards

Lee Morris

Hi Guys,

Just want to say that I am really chuffed with my new "She Shed" where I can relax after work and potter with my hobbies. It is just the job, warm, light and the Dutch door will be great in the Summer to let the air in and keep the dogs out. You came up with some great ideas and made them come to life.
Really pleased with the whole experience, you were so helpful throughout.
Thank you and all the best.


Thank you from BTC for all of your kind words,
Many thanks,
Ian Thompson

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